Virgin America raises the bar

Virgin America raises the bar

VIRGIN AMERICA OFFERS CLASSY CHECK-IN KIOSKS

CLASSY kiosks at Virgin America check-in

VIRGIN AMERICA NOTICES DETAILS

Most check-in kiosks at the airports are pretty much the same – no frills, functional, and utilitarian. Not much to write about, until I passed the Virgin America desk.  Wow! I was so surprised by what I saw! They had white tables with simple, clean lines – no boring grey plastic ATM-style kiosks – with modern looking computer monitors to check-in on. The tables were also adorned with beautiful flower arrangements of  white calla lilies, babies-breath sprigs, and leafy twigs. There was also this soft purple light that glowed from underneath the table’s edge and reflected off the table legs.

Those few changes made such a difference in the whole atmosphere around their counter check-in area. It imparted the feeling of a calm and soothing welcome. What a nice way to start a trip!

Virgin America, you have set the bar a little higher for other airlines. I hope they stand up and take notice.

About Donna

Helping mid-life empty nesters discover adventurous, authentic experiences in cuisine, cocktails, and countries - from beach bars to five-stars

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